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MCQ Problems / Explanations



Why is it important to know when to intervene in a conflict?

Last updated: Mon, 10 Mar

The quality of the ideas is the major concern during brainstorming.

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People who like to control others are the most effective team leaders

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Successful problem solvers immediately look for solutions at the first sign of a problem.

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A functional team might include representatives from a company's design, marketing,and financial departments.

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Staff must have both qualities: positive motivation and teamwork to work effectively.

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Teamwork is the willingness people have to work with others toward common goals.

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____________ embodies a team concept, is based on the principle of mutualcontribution by employer and employees

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)..Functional managers are responsible _____

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).Individuals such as Albert Einstein, Edwin Land and Steven Jobs lead through which typeof power?

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A major problem with a task force type of management is ______

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Strategic planning as a broad concept consists of ______

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Organization structure primarily refers to ________

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An approach, in which an external consultant recommends a solution to organizationalproblems according to technical...

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Which of the following theories operate on a multiple entity?

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Theorists have identified two main styles of leadership. These areSol:Transformational leadership and

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Which of the following contexts would most suit a transformational leader?

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Organizations that are good at developing relevant capabilities to respond to aSol:Changing context are known as

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'Logical instrumentalism' can be described as:

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In circumstances of incremental change, strategic change is likely to be moresuccessful if:

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The problem-solving method in which all members of a group fully accept and support adecision.

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A group technique used to develop many ideas in a relatively short time.

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Members of a(n) ______ team have been cross-trained so each person is able to performthe duties of all the other te...

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Which of the following is NOT a symptom of Groupthink?

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Which of the following is not a stage of team development?

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What pair are methods of making team decisions?

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Describe the level of communication between team members:

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According to Moscovici (1980), the best way for a minority to exert influence on themajority's opinion is to

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) The Social Cure (Jetten et al. 2009 & 2012) refers to

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) According to Farfel and Turner (1979), which of the following is a primary reason forchoosing to identify with a ...

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Identification with social groups has been shown to lead to various psychologicaloutcomes. Which of the following i...

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Which of the following is NOT a type of theory seeking to explain group polarization?

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Group polarization refers to the tendency whereby

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Diner's (1980) explanation of deindividuation posited that deindividuation is the resultof

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Groupthink refers to the process by which, when making decisions, the group placesmore importance on

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The term 'groupthink' was coined by

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Which of the following terms is used to refer to the potential negative effects of groupidentification that stem fr...

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The so-called 'Hawthorne effect' refers to which group-related phenomenon?

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Which of the following did Wilfred Bion (1961) NOT observe as a quality that was likely tobe present in a group wit...

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Steiner (1972) called losses in group productivity due to poor coordination

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The tendency whereby groups make decisions that are more extreme than the individuals'opinions within the group is ...

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The process whereby the presence of others is suggested to lead to individuals losing theirsense of personal identi...

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The tendency whereby a group reaches a decision by trying to minimize conflict,neglecting to critically test and ev...

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Which of the following is NOT suggested as an explanation for poor group motivation?

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The idea that the degree to which you will be influenced by the opinion of another groupmember will depend on how m...

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The phenomenon whereby an individual in a group will tend to end up agreeing with astrong majority opinion in spite...

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According to Tuchman (1965), which of the following is NOT a stage of the life cycle of agroup?

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)In which sort of mediation are due process problems the most likely to occur?Sol:

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Which of the following types of mediation has narrow and evaluative focus?Sol:

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) "To facilitate Collaborating/Integrating negotiation between the disputants" is the goalof which type of mediatio...

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An advantage of "evaluative" mediation is that it:

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mediation:Sol:

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The mediator's primary function is to promote effective negotiation in:Sol:

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_____________ processing is more accurate, but ________ processing is fasterand easier.Sol:

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Extending a pre assumed perception and confirming it with small piece of information iswhich type of mental process...

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When we try to associate with the information previously assumed even if we getinformation about a certain phenomen...

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The mental processes which are used unconsciously to reinforce stereotypes include all ofthe following except:Sol:

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Impressions formed about people that are based upon fitting the person into variouscategories are a type of impress...

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An accurate estimate of BATNA:Sol:

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When one disputant is forced to litigation then __________style is not possible.Sol:

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In dual concern model the style which represents a low level of concern for both self andother known as__________.

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The form of negotiation in which the negotiation is facilitated by a neutral third party is:Sol:

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The conflict gamer reacts to conflict by:Sol:

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The meaning of language or behavior may be misunderstood, causing a _____ conflict.Sol:

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Focusing only on resource aspects of a conflict leads toSol:

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All of the following are advantages of understanding the other disputant's interestsexcept:Sol:

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There is a contest among all employees of organization about valuable suggestions forimproving policies for employe...

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Which type of trust is founded on control?Sol:

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High levels of trust between disputants makes:Sol:

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One can infer attitudes and make judgments about people and things through_____________.Sol:

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There is/are usually ___________ source /sources of any given conflict.Sol:

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he first step in conflict diagnosis is to describe the______________.Sol:

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Meeting one party's goals is just like promoting other party's goals known as:Sol:

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Conflict causes predictable and destructive changes in the disputant's attitudes,perceptions and interactions is ca...

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A situation involving actual incompatibility of needs, interests or goals is definedas__________.Sol:

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A conflict situation in which the disputants believe that when one disputant helpshim/herself, the other disputant ...

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An interpersonal conflict in which no participant is aware of the divergence of goals,needs, or interests is known ...

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Negotiation in which the disputants are the only participants is called________.Sol:

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Dual concern model assumes that no disputant has ________orientation.Sol:

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The influence which is deliberate or purposive in nature may be called_____.Sol:

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Formal power is exercised in a ________manner.Sol:

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A dispute between two neighbors can be example of _________power.Sol:

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Research and investigation can be examples of sources of _________power.Sol:

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A person holds_____ power when he influences others by coercing, threatening, harmingand irritating.Sol:

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Third party usually helps, clarifies and grounds each disputing party's alternatives toagreement in___________.Sol:

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Indivudual concern model the style which represents a low level of concern for both selfand other known as_________...

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Extreme fatigue, exhaustion and burnout are all signs of

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Which of the following effects on the body are associated with the alarm stage of stress,as defined by Dr Hans

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The type of stress when the body reacts to meet the demands of a physically oremotionally threatening

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Which of the following is NOT associated with workplace stress?

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According to Selye's GAS model, we respond to stress with alarm, then with resistanceand, finally, with ________.

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According to the transactional theory of stress and coping, our response to stress followswhich path?

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Deep breathing, yoga and exercise would all be ________ stress managementtechniques.

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Which of the following would be classed as a cognitive action strategy for dealing withstress?

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In the context of stress research, GAS stands for:Sol: C

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According to the inverted U hypothesis, optimal performance occurs when:

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One response to stress in the workplace is "presenteeism". This may include:

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Commitment, control and challenge are all elements of:

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According to the Canadian government, stress has ________ costs.

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Which of the following statements is false in relation to stress?

Last updated: Mon, 10 Mar